All our eSIMs have an automatic Access Point Name (APN) so manual programming should not be necessary. However, if you do want to check or manually configure the APN if there are problems with the devices setting it for you. Please follow the steps below.
iOS
- Go to Settings.
- Tap on Mobile or Cellular Data.
- Under Mobile or Cellular Data Plans select your eSIM.
- Tap on Mobile or Cellular Data Network.
- In the Mobile or Cellular Data APN field type: data.esim.
Android
- Go to Settings.
- Tap on Network & Internet section.
- Tap on Mobile Networks.
- Tap on Access Point Names.
- Type the new APN settings: data.esim.
In both cases you can leave any other fields blank in the settings on these pages.