If you are struggling with a poor-quality connection on a particular network, we advise you manually search and select a different network. You will only be able to get an internet connection on the network(s) we offer a service on.
To look at this, follow these steps:
1. Go into Settings and tap on Network & Internet.
2. Go into Mobile Network.
3. Click on the Advanced drop-down menu.
4. De-select Automatically select network.
5. Wait for the device to scan all eligible networks.
6. Choose which network you would like to connect to.
8. You are now connected to the selectednetwork.